Great experience. Our dog badly needed a nail trim/grind, and they were able to squeeze us in early on a Saturday without an appointment. The lobby is very welcoming and it was very evident to me that all of the staff enjoy where they work. Everyone was very pleasant and interacting with customers. Beyond that, they did a great job on the nail trim, and quickly at that. We will be back for future dog grooming services, glad to have this place in the neighborhood.